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Q?
Do you have a long-term contract?
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A.
Short & simple....No. We want our customers to be satisfied and not to feel obligated to lock into a lengthy contract. Our contracts are month to month. We believe in continuous communication and high-touch point interaction. If at any point you have a question or concern, we want to know and immediately address those matters for you. Simply CONTACT US anytime.
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Q?
Am I allowed to upgrade my monthly support package?
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A.
Yes, you may upgrade your monthly support package at any time! Should you wish to upgrade your monthly support level, simply contact us and we will adjust your agreement accordingly and will then immediately begin implementing the next level of intensive support for your team.
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Q?
Which monthly package is the right one for me and my property?
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A.
Every client has unique business goals and objectives. Feel free to review a full list of our services by clicking HERE. We highly recommend contacting us either via phone (954-998-6157) or via email (Peter@caseyhospitality.com) to discuss and review which support solutions are right for you.
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Q?
How quickly can my team begin working with you once we enroll?
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A.
Immediately! As soon as your contract is executed, we will begin working with your team on Day 1! You will receive an introductory email and phone call along with a detailed explanation outlining our first steps and action items that we will achieve over the first 30 days. Continuous support and action plan items will continuously ongoing as well.
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Q?
Do you offer on-site training?
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A.
Absolutely! Simply click HERE to see a full list of our Training and A La Carte support options. Contact us by clicking HERE for more information.
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Q?
What are your support hours?
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A.
We understand that running a hotel is a 24-hour business. Therefore, you will always be able to reach us 27/7 and 365 days a year. Simply call us at 954-998-6157 or send an email to Peter@caseyhospitality.com.
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Q?
Why choose Casey Hospitality?
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A.
The answer is simple: Casey Hospitality brings to the table a well-rounded knowledge base in Hotel Operations, Branding, Corporate Initiatives, Technology Support including PMS/CRS/CRM/GDS/IDS platforms, Marketing, Sales, 24/7 Support, and Training programs. Our goal is to assist hotel/motel owners & operators to make the most of their business and be an advocate for success.
