We offer technology interface assistance as part of our Essential and Triumph monthly packages. This is a primary focus on Property Management System to Central Reservation System interfaces. If you are a Core user or perhaps just looking for one time assistance to ensure that all of your technology platforms are communication properly, this is the perfect solution for you!
We will conduct an in-depth analysis of your Property Management System, Channel Manager, Central Reservation System Customer and Relationship Management platform (if applicable) to ensure that all systems are communicating and interfacing properly with each other. In the event any errors are discovered we will work with all necessary support teams to bring the matter to a resolution on your behalf.
This is a perfect option for owners/operators who experience on going rate parity issues, reservation failures, overbookings, incorrect rates being booked, room type mismatching, or inaccurate guest profile errors. Allow our team of experts to research and resolve this issue and give your front desk and reservation teams peace of mind to focus on your guests in creating an awesome experience for them.